Privacy policy
Hiro is built with end-to-end encryption and confidential inference, so we never have access to the content of your chats or the ability to decrypt them.
Data
What we can collect
- Account Information: When you create an account with us, we will collect information associated with your account, including your name, contact information, account credentials, date of birth, payment information, and transaction history (collectively, “Account Information”).
What we cannot access
- User content: Your prompts and other content you upload, such as attachments, are always end-to-end encrypted, and only you hold the decryption keys.
How we may use personal information
- To communicate with you, for instance, when you submit a complaint.
- To authenticate accounts and process payments.
- To prevent fraud, illegal activity, or misuse of our Services.
- To comply with legal obligations.